Customer Service
Email: contact@joelcomputech.com
Address: Waller, Texas — USA
Refund & Dispute Policy
Due to the customized nature of our services, payments are generally non-refundable once work has commenced. Any request related to a dispute or refund may be reviewed on a case-by-case basis, at our sole discretion.
Cancellation Policy
Clients may request cancellation of services in writing. Any work performed up to the effective date of cancellation may be invoiced accordingly. Certain services may be subject to minimum commitment periods.
Legal & Compliance
Our services are provided in accordance with applicable laws and regulations. Clients are responsible for ensuring that their use of our services complies with all local and international requirements.
Third-Party Services
We may rely on third-party providers (Stripe, hosting, AI APIs, etc.) to deliver certain functionalities. These services are governed by their own terms and policies, and we do not assume responsibility for their operations or performance.
Limitation of Liability
While we strive to provide reliable and secure solutions, we do not guarantee uninterrupted or error-free services. To the fullest extent permitted by law, our liability is limited.